KMES PACKAGING
Terms and Conditions
KMES PACKAGING – Terms and Conditions
1. Introduction Welcome to KMES PACKAGING. These Terms and Conditions govern your use of our website and services related to custom-printed cups, including personalized cups with text, photos, or designs. By placing an order or using our services, you agree to abide by these terms.
2. Customization & Order Process
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Customers must ensure that all provided text, photos, and designs comply with legal and ethical standards.
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Orders will be processed based on the details provided by the customer. KMES PACKAGING is not responsible for errors in spelling, grammar, or image quality resulting from the customer’s submission.
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We reserve the right to reject any design that includes offensive, obscene, or copyrighted material.
3. Payment & Pricing
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Prices for custom-printed cups are displayed on our website and are subject to change without prior notice.
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Full payment must be made at the time of order placement. We accept various payment methods as outlined on our website.
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Any applicable taxes or additional charges will be indicated at checkout.
4. Production & Delivery
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Standard production time varies depending on order quantity and complexity. Estimated delivery dates will be provided at checkout.
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KMES PACKAGING is not liable for delays due to unforeseen circumstances, including but not limited to supply chain disruptions or courier issues.
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Customers must provide accurate shipping details. We are not responsible for lost shipments due to incorrect addresses.
5. Returns & Refunds
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Due to the personalized nature of our products, all sales are final. Returns and refunds are only accepted in cases of manufacturing defects or incorrect orders caused by KMES PACKAGING.
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Customers must report any issues within 48 hours of receiving their order, along with photographic evidence.
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Refunds or replacements will be processed at our discretion.
6. Intellectual Property
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Customers confirm they have the legal right to use any images, text, or designs submitted for customization.
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KMES PACKAGING reserves the right to display customized products for promotional purposes unless the customer requests otherwise.
7. Liability & Disclaimers
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KMES PACKAGING is not liable for indirect, incidental, or consequential damages arising from the use of our products.
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We do not guarantee color accuracy, as variations may occur due to screen settings and printing processes.
8. Privacy Policy
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Personal information provided during order placement is used solely for order fulfillment and customer service.
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We do not share or sell customer information to third parties.
9. Modifications to Terms
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KMES PACKAGING reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
10. Contact Information For any inquiries regarding these Terms and Conditions, please contact us via our website or email info@kmespackaging.co.uk